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Reviews
4.9
Chris White
1 month ago
Worked with Robby to purchase racking for our new warehouse set up. His communication is prompt and thorough, and his customer service is fantastic! Highly recommend Pallet Rack World!
Response from the owner:Thank you Chris! We appreciate your business.
Anna Horn
1 month ago
They are great - they answered, sent the quote, sent the payment link and shipped the product right away! They even sent a picture of the product loaded on the truck. This was amazing!
Response from the owner:Anna we appreciate your kind words and of course your business!
Merhawi Kibrom
2 months ago
Great Customer Service from ordering to delivery.
Tim Booras
2 months ago
Guys were on time, then expeditiously went about business. Polite , caring and clean
Garkirk
2 months ago
Turned out perfect for my garage, these racks are way sturdier than anything you’ll find in HomeDepot/Lowes/Costco!
Response from the owner:Glad this lighter duty pallet racking is working out great for your garage storage. Thanks for your business and 5 star review!
Andre
3 months ago
Amazing experience working with Landon and the Pallet Rack World team. Not going to beat the bush, I wasn’t the easiest customer to work with as plans changed and my overall knowledge of racks is not anywhere near Landon’s (for example), but Landon was very patient with me, went above and beyond to make sure that my needs were met, and his communication throughout the past month was excellent. The prices are also very reasonable compared to the competition so I would 1000% recommend anyone in the market to buy racks to buy them from Landon and Pallet Rack World!
Response from the owner:Andre, thanks for your business and kind words about Landon!
Alan Regan
4 months ago
Great deal on racks for our new shop! Called them up and was able to pick up all the racks next day. Robbie was very easy to talk with. Would highly recommend.
Response from the owner:Thank you Alan!
Scott Breckley
4 months ago
This company and team are awesome to work with. We are standing up a new operation in a facility we are retrofitting. Pallet Rack World has been supporting us throughout the process. They are easy to do business with, knowledgeable and responsive. I often think to myself - "What a great model of customer servicer and support." As long as we need racking - we will be doing business with this team - Robby, Michael, Christie, Calvin - and everyone else - we could not ask for a better partner!
Response from the owner:Scott,
You are always great to work with and we appreciate your business over the years. We actually just got in some more nice, used 12’ teardrop beams of you need some more!
You are always great to work with and we appreciate your business over the years. We actually just got in some more nice, used 12’ teardrop beams of you need some more!
Darin Wood
7 months ago
Very easy to deal with and gave me multiple options. What's an easy purchase
Response from the owner:Darin we appreciate your business. Trying to understand the 4 star review. Did you mean to leave a 5 star rating?
SugarWheats
7 months ago
We shopped around and we are glad we went with the folks at Pallet Rack World. They were the most responsive, had the best pricing, and had exactly what we needed on hand. The orders were delivered very quickly and were secured with care. The items were new and like new. We are in the Richmond VA area, and we will be buying from them again for sure in the future.
Response from the owner:That’s awesome, thanks for your business!
Pallet Rack World
5835 NC49 (Suite A)
Liberty, NC 27298
How to Order
At Pallet Rack World, our attentive staff is available Monday through Friday to answer your questions and ensure you are 100% satisfied. Return/Refund Policy.
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